Frequently Asked Questions

Is there an admission price to enter the complex?

There is no admission price to enter the complex. You pay per activity. There may be, however, a minimum charge on high traffic nights.

Is there a minimum age to enter the complex?

There is no minimum age to enter the complex. Effective immediately, after 10 PM on Friday and Saturday evenings, all patrons must be 18 and above.

Is the complex open year-round?

Rigby’s Entertainment Complex is open year round. However, hours of operation for the complex and certain attractions vary throughout the year. Please call before you visit for specific hours of operation.

Does Rigby’s Entertainment Complex offer discount packages for groups or birthday parties?

Yes, we offer discount packages for groups or birthday parties. Please visit the Group or Birthday Party page on this website for more details.

What forms of payment does Rigby’s Entertainment Complex accept?

Rigby’s Entertainment Complex accepts cash, Visa, MasterCard, American Express, but please, no personal checks. However, Rigby’s has implemented a “ticketless” and “cashless” system. This system requires our patrons to load cash or debit/credit amounts onto a “Rigby's Fun Card.” The “Rigby's Fun Card” is used for all purchases (including arcade, food, and beverage).

Does Rigby’s Entertainment Complex allow outside food or beverage in the complex?

With the exception of birthday cakes, Rigby’s Entertainment Complex does not permit outside food or drink.

Does Rigby’s Entertainment Complex sell gift certificates?

Yes, gift certificates may be purchased at the complex and make the perfect birthday or holiday gift.

Do you have an ATM?

Rigby’s Entertainment Complex is unique in that we are fully operated on a “Rigby's Fun Card” system. The system eliminates the need for cash with each transaction and allows you to load money through cash and debit or credit card amounts put on the “Rigby's Fun Card.” All purchases (including arcade, food, and beverage) are made through with the “Rigby's Fun Card.”

Can I bring my pet inside the complex?

Only service animals are allowed in the complex.

Is there a dress code?

Yes, appropriate attire “in good taste” is required. Rigby’s Entertainment Complex dress code is at the sole discretion of Management.

What happens when it rains?

In the event of rain, some attractions outside will close down until they are safe to reopen. All inside attractions will remain open.

Do you offer Group Rates or Birthday Packages?

Yes, we offer Groups Rates and Birthday Packages for parties of 10 or more. Please visit our Group Package section on the website.

Can our group bring a picnic inside the complex?

No, outside food or coolers are allowed in the complex. Rigby’s Entertainment Complex offers a wide selection of food options at the snack bar and/or restaurant.

Do you offer an all-day pass?

Rigby’s Entertainment Complex does not currently offer an all-day pass. All attractions are pay as you play.

Do you offer coupons or Military discounts?

Currently, Rigby’s Entertainment Complex does not offer coupons or Military discounts.

How old do you have to be to work at Rigby’s Entertainment Complex?

At least 15 years of age. Applications are accepted Monday-Friday from 10 AM – 5 PM.

If you have any questions not answered here, please contact us.